Does DentCorex provide maintenance and warranty support?
Yes. We provide preventive-maintenance guidance, replacement-part coordination and technical assistance throughout the equipment lifecycle. Warranty coverage varies by product and is defined in the official quotation, sales agreement or warranty document.
Installation & Technical Support
Is remote technical support available?
Yes. DentCorex provides remote diagnosis, calibration assistance, software support, CAM optimization and production troubleshooting. Customers should provide the machine model, serial number, error details, photographs or videos and a clear explanation of the issue.
Installation & Technical Support
What is included in operator training?
Training may include machine operation, calibration, tool management, material loading, CAM preparation, routine cleaning and basic troubleshooting. The program can be adjusted according to the operator’s experience and production requirements.
Installation & Technical Support
What must be prepared before machine installation?
Customers receive site requirements covering electrical power, compressed air, dust extraction, network access, workspace and environmental conditions. Preparing these requirements in advance helps ensure a safe and efficient installation.
Installation & Technical Support
Can DentCorex optimize an existing CAD/CAM workflow?
Yes. We can review the complete process from design export and nesting to tooling, milling parameters, calibration and final production. The objective is to reduce errors, improve repeatability and create a more efficient daily workflow.
CAD/CAM & Software
Can DentCorex assist with WorkNC and other CAM platforms?
Yes, when the CAM system is compatible with the selected machine and an appropriate post-processor is available. Our assistance may include toolpath testing, parameter review, machine configuration and production validation.
CAD/CAM & Software
Does DentCorex provide HyperDENT support?
Yes. DentCorex provides HyperDENT setup, nesting assistance, tool configuration, strategy optimization and troubleshooting. We can also review workflows to improve consistency, reduce unnecessary milling time and protect tool life.
CAD/CAM & Software
Can Exocad and Blender for Dental designs be milled?
Yes. Designs created in Exocad, Blender or Blender for Dental can be exported in compatible formats such as STL and prepared for milling through supported CAM software. The design must be technically suitable for the selected material and production method.
CAD/CAM & Software
Is DentCorex a manufacturer?
Yes. DentCorex develops and manufactures the Core 5X five-axis dry milling machine.
About DentCorex
What makes DentCorex different?
We combine machinery engineering, production-floor experience, CAD/CAM knowledge, material expertise and responsive technical support.
About DentCorex
