What should I do if my order arrives damaged or incomplete?
Inspect the shipment before installation and photograph the packaging, labels and affected products. Record visible damage with the carrier and contact DentCorex immediately so that the shipment documents and next steps can be reviewed.
Order & Global Shipping
Which payment methods and commercial terms are available?
Available payment methods, currency, Incoterms and banking details are stated on the official quotation or proforma invoice. Customs duties, taxes and local import charges depend on the destination and selected delivery terms.
Order & Global Shipping
How are delivery times and shipping costs calculated?
Delivery time depends on product availability, manufacturing schedule, order quantity, destination and customs procedures. Shipping cost is calculated according to the shipment’s weight, dimensions, transport method and agreed delivery terms.
Order & Global Shipping
Does DentCorex accept international orders?
Yes. DentCorex supports international customers with commercial quotations, proforma invoices, export documentation and shipping coordination. Product availability and delivery options are confirmed according to the destination.
Order & Global Shipping
How can I request a quotation?
Send DentCorex the required product, quantity, destination country and company information. For machinery, also include your intended materials, applications, production volume, preferred software and any required accessories.
Order & Global Shipping